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Guide to Complaint Handling in Health Services - Revised 2011

Author: Department of Health
Date:    24th January 2012
Size:    56 pages (1.61MB)

Download: Guide to Complaint Handling in Health Services - Revised 2011 (pdf) (It will take approximately 3 minutes to download using a 56K modem)

Summary

Guide to Complaint Handling in Health Services

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Owner:
Executive Services,
Office of the Health Services Commissioner,
Policy Coordination and Projects,
Strategy and Policy,
Department of Health
50 Lonsdale Street,
Melbourne, Victoria, 3000
Telephone: (61 3) 9096 9000

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