Health
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Final Report for Enhancing Communication in Outpatient Departments - July 2009

Author: Department of Health
Date:    21st September 2011
Size:    24 pages (302kB)

Download: Final Report for Enhancing Communication in Outpatient Departments - July 2009 (pdf) (It will take approximately one minute to download using a 56K modem)

Summary

Right Management was engaged by DHS as an expert provider to deliver the ‘Enhancing Communication in Outpatient Departments’ skills training program for Outpatient Department staff in Victorian Public Hospitals, with a view to facilitating improvement in the overall patient experience.

If you would like to receive this publication in an accessible format, please contact the business area at the bottom of this page or request it using our website feedback form.

Owner:
Acute Health Services Program,
Performance, Acute Programs and Rural Health,
Hospital and Health Service Performance,
Department of Health
50 Lonsdale Street,
Melbourne, Victoria, 3000
Telephone: (61 3) 9096 9000

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