Health
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Development and Pilot of a Generic Outpatient Care Pathway Template - Stage one - Final Report - 13 May 2008 - SANO Consulting

Author: Department of Health
Date:    21st September 2011
Size:    87 pages (778kB)

Download: Development and Pilot of a Generic Outpatient Care Pathway Template - Stage one - Final Report - 13 May 2008 - SANO Consulting (pdf) (It will take approximately one minute to download using a 56K modem)

Summary

Right Management was engaged by the Department of Human Services, Victoria (DHS) to research, design, pilot and evaluate a communication skills training program for Outpatient Department staff and make recommendations for the way this program should be rolledout across Victorian Public Hospitals.


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Owner:
Acute Health Services Program,
Performance, Acute Programs and Rural Health,
Hospital and Health Service Performance,
Department of Health
50 Lonsdale Street,
Melbourne, Victoria, 3000
Telephone: (61 3) 9096 9000